Our Booking Policy:
Securing our services
Please allow us two weeks’ notice before the date of your event. An event is not considered booked until the initial deposit is paid per your signed contract with Chef.
Guarantees on number of guests
Food, beverage and add-on items charges based on guest count will be based on the Client’s final guarantee. Final guest counts are due no later than one week before the date of the event. If no final guest count is received, we will use the number of guests used in the attached proposal. We will make every effort to accommodate any last minute increases in the guest count.
Substitutions
Avocado reserves the right to substitute food ingredients in the case of depletion or unavailability. Avocado will make every reasonable effort to make substitutions as close to original requested items as possible, and Client understands and accepts this.
Deposit & cancellation policy:
A deposit of 50% of the Total Estimated Amount is needed to confirm the booking of your event. Deposit refunds on cancellations are handled as follows –
· Notice over 30 days prior to event: full refund of deposit
· Notice 10 to 29 days prior to event: 50% refund of deposit
· Notice less than 10 days prior to event: no refund of deposit
Final payment:
Clients will be billed for the balance due within one day after the event. The invoice amount is due upon receipt.
All meal plans and dinner services are non-refundable. You may resume meal plan services at any time.
If you cancel services within 36 hours of your service, you will receive a service credit which is valid for 6 months from the date of your original canceled service date. This service credit is non-transferrable.